Front Office Manager NEW

Santa Maria, California
Fairmont Hotels & Resorts
Job Description Job Description

The Front Office Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest experiences, and leading the front office team to maintain smooth function and high standards of service. This role requires strong organizational skills, leadership abilities, and a focus on customer satisfaction in a fast-paced environment.

Responsibilities

• Manage front desk staff and daily front office operations
• Ensure excellent guest service and address guest concerns promptly
• Coordinate with housekeeping and maintenance to ensure rooms are ready for arrivals
• Handle reservations, check-in, and check-out processes efficiently
• Maintain accurate records and reports related to front office activities
• Train, develop, and motivate front office team members
• Monitor compliance with hotel policies and standards
• Oversee billing and payment procedures.

How to Apply

If you Interested this position , Please send your email with resume to com

Thank you.