Head of Operations NEW

Honolulu, Hawaii
Bishop & Company, Inc.
Job Description Job Description
General Manager / Head of Operations, Sales & Service
Lead with Purpose. Build Teams. Drive Results. Keep Hawaii Moving.

Bishop & Company is partnering with a well-established equipment organization to find a dynamic leader to oversee statewide operations in sales, rentals, service, and parts.

This role is a unique opportunity to lead multi-island operations, strengthen customer relationships, develop high-performing teams, and drive strategic growth that supports Hawaii’s essential industries -construction, agriculture, and beyond.
About the Role
As General Manager / Head of Operations, you will:

• Inspire and lead teams across multiple locations
• Build and maintain strong relationships with customers, suppliers, and communities
• Drive operational efficiency, financial performance, and strategic growth
• Represent the company at industry and community initiatives

Responsibilities

• Develop and execute strategic business plans to achieve revenue and profitability goals
• Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
• Oversee daily operations to ensure efficiency and customer satisfaction
• Manage financial performance, budgeting, and capital investments
• Strengthen partnerships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
• Recruit, develop, and retain top talent, promoting collaboration and innovation

Qualifications

• Bachelor’s degree in Business, Management, or related field (MBA preferred) or equivalent experience
• 7+ years senior leadership experience in equipment dealerships, distribution, large equipment rentals or related industries
• 5+ years direct retail sales experience
• Proven success managing multi-branch or multi-island operations
• Strong financial management, strategic planning, and team development skills
• Knowledge of heavy equipment, agricultural machinery, and Hawaii’s business environment highly preferred

Compensation
Compensation and title are determined individually based on experience and qualifications. Expected starting salary range: $160,000-$180,000, with flexibility based on expertise and leadership scope.
About Bishop & Company
Bishop & Company provides recruiting and placement services for companies and job seekers throughout Hawaii. We charge no fees to candidates, and all client services are 100% guaranteed.

Submit your resume to Bishop & Company
Phone:
Website:

Equal Opportunity Employer – Disability and Veteran