HR Generalist (on site) NEW

Boston, Massachusetts
gategroup
We’re looking for motivated, engaged people to help make everyone’s journeys better.

On site position responsible for serving as a business partner to supervisors, department managers and the General Manager for the flight kitchen. Annual Salary Range:

• $65-70,000/year

Benefits :

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention
• Helps drive division-wide human resources strategy, programs and processes into the unit
• Partners with operations and training functions to identify training needs and provide input on training approaches and content
• Partners with operations to identify and understand workforce needs; may be responsible for recruiting union hourly employees and for assisting with recruitment for exempt and non-exempt positions
• May serve as the primary employee and labor relations point of contact to mediate and resolve employee disputes and union grievances
• Provides counseling/training for unit management in the areas of labor/employee relations, EEO, affirmative action and discrimination
• Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreement(s)
• May be responsible for delivering orientation and other training programs as needed
• Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner
• Receives and responds to employment-related claims from various government or public agencies; recommends settlement or defense based on actual investigation of facts
• Accomplishes human resources and organization mission by completing related results as needed

Qualifications

Education:

• Bachelor’s Degree is required

Work Experience:

• At least 2 years of experience in human resources generalist role is required
• Experience working in transportation, hospitality, manufacturing or food service environment highly desirable

Technical Skills: (Certification, Licenses and Registration)

• Must have strong computer skills using Microsoft Office products including Excel
• Ability to work in a fast paced, deadline driven environment
• Must have strong and effective leadership skills, and the ability to successfully manage a large staff
• Current or previous labor relations experience
• Strong organizational, analytical and leadership skills required
• Multi-lingual skills preferred
• Demonstrated knowledge of state and federal employment law
• Effective relationship building and business partnering
• Cross-functional collaboration
• Talent acquisition
• Analysis
• Prioritizing multiple projects/tasks
• Working independently
• Candidate must have strong interpersonal skills, and be highly organized, action oriented and collaborative
• Must also have proficiency in all areas of EEO/Tile VII compliance including expertise in investigating and formally responding to Title VII charges
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• PHR is a plus

Language / Communication Skills:

• Excellent oral and written communication skills
• Bilingual (English / Spanish) preferred

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification: Exempt

Internal Relationships: Employees at all levels of the organization

Work Environment / Requirements of the Job:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds
• 40 – 50 hours per week is typical

Organization Structure

Direct Line Manager (Title): Sr Manager, HR or HR Director

Estimated Total Size of Team: 2-3

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence , Passion , Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone:

Excellence

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

• We care about what we do, and we understand the impact we have on others and the planet.

• We always look out for each other -creating a safe workplace environment is everyone’s responsibility .

Respect

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

• We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup .

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

We anticipate that this job will close on:

08/28/2026

For California Residents, please clic k here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!