Part-Time, Year-Round Receptionist NEW

Frankenmuth, Michigan
Bronner’s CHRISTmas Wonderland
Job Description Job Description

Be part of the Bronner’s tradition of exceptional service!

For more than 80 years, Bronner’s CHRISTmas Wonderland has been creating magical CHRISTmas experiences for guests from around the world. Whether we’re helping a guest in person, assisting a customer over the phone, or supporting our staff behind the scenes, our team takes pride in providing exceptional service.

We are seeking a Part-Time, Year-Round Receptionist to provide warm, helpful, and professional support to our guests, staff, and office operations. This position serves as a resource for guests and employees, helping answer questions, direct inquiries, and handle a variety of clerical and administrative tasks. The position typically requires 1-3 days per week, with some evenings, weekends, and holidays. Hours increase and decrease seasonally.

Schedule: This position has a consistent part-time schedule with hours that increase during our busiest months.

• January-May: Approximately 71 hours per month
• June-September: Approximately 74 hours per month
• October: Approximately 101 hours per month
• November-December: Approximately 105 hours per month, with the possibility of an additional 4-hour Saturday shift

The typical schedule includes two weekday shifts per week, one full Saturday-Sunday weekend per month, and additional weekend shifts during the busier months. Weekday shifts are generally 6 hours from January through September and increase to 8 hours beginning in October. Some evenings, weekends, and holidays may be required.

Duties include:

• Answer and direct incoming phone calls; assist customers and staff at the reception desk
• Perform data entry, handle mail, and support general office tasks and assigned projects
• Complete company errands using a company vehicle
• Perform additional duties as assigned

Requirements:

• Strong interpersonal skills with ability to provide pleasant, professional, and confidential service in person and over the phone
• Positive attitude, willingness to learn, and ability to work well with others
• Proficiency with PCs and Microsoft Word; general clerical and office skills
• Strong verbal and written communication skills using proper grammar
• Ability to work independently while also accepting direction and working effectively with others
• Reliable attendance and punctuality
• Valid driver’s license

All jobs at Bronner’s provide:

• A very generous employee discount
• A set, monthly schedule
• Employee referral program
• Profit sharing for those who qualify

Interested candidates should be ready to work in a fast-paced, positive atmosphere. The ideal Receptionist enjoys meeting and helping people, takes pride in being welcoming and professional, and can confidently handle a variety of questions, requests, and tasks throughout the day. If you enjoy creating a positive experience for others and would love to be part of the Bronner’s team, we’d love to hear from you!

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