Dental Office Assistant (Ref: 18565)

Athens, Tennessee
Professional Technology Integration, Inc.
Position: Dental Office Assistant (Ref: 18565)
Location: Athens, TN USA, 37303
Salary: $15.46/hr.
Duration: 1 Years 1 Months 26 Days – Contract
Openings: 1
Deadline: 08/14/2026
Description:
Local Candidates
Onsite

We are seeking a customer-focused, self-motivated, and detail-oriented Dental Public Health Office Assistant to support operations in a public health dental clinic environment. The ideal candidate will handle front-office administrative operations, patient scheduling, and registration while delivering high-quality customer service to the community.

Key Responsibilities
Patient Operations: Schedule and manage appointments, conduct check-in/check-out processes, perform reminder calls, and coordinate referrals.
Registration & Eligibility: Collect and update patient demographic data; verify documentation to determine eligibility for state and federal programs.
Information Systems: Input and retrieve data across multiple healthcare and electronic dental record (EDR) software applications.
Records Management: Scan and index paper/electronic records into the electronic dental record system.
Financial Handling: Process cash drawer payments and perform daily balancing to ensure strict fiscal compliance.
Patient Relations: Inform clients of program rights/responsibilities and visit requirements in a constructive and cooperative manner.
Authorizations: Obtain proper HIPAA/privacy authorizations before releasing medical records; gather documentation to support prior authorization submissions with insurance providers.

Minimum Qualifications
Education: High School Diploma or equivalent.
Experience: Minimum of 2 years of full-time experience delivering customer service and/or general office/clerical work.
o Education Substitution: Accredited college or university coursework may substitute for required experience on a year-for-year basis (up to a maximum of 2 years).
Licensing & Travel: Valid Drivers License and willingness to travel to surrounding counties as needed.
Background Check: Must be able to successfully pass standard state and federal background clearances.
Residency Requirement: Must be a current resident of Tennessee (or fully relocated/established residency prior to the start date).

Preferred Qualifications
Active Tennessee Registered Dental Assistant (RDA) License (to assist chairside during emergencies or staffing shortages).
Prior dental front-office experience, including knowledge of dental terminology, appointment scheduling, and insurance coding.

Working Conditions:
Location: Athens, TN (Onsite with occasional travel to surrounding counties)
Position Type: Contract (Full-Time)
Schedule: Monday Friday, 8:00 AM 4:30 PM EST (40 hours/week)

Required / Desired Skills
Customer Service & Office/Clerical Experience Required – 2 Years
High School Diploma or Equivalent Required – 1 Years
Valid Driver’s License & Mobility Required – 1 Years
TN State Residency Required – 1 Years
Electronic Dental Records (EDR) / Data Entry Required – 1 Years
Dental Terminology & Front Office Scheduling Required – 1 Years
Cash Handling & Balancing Required – 1 Years
Prior insurance Authorization & Coding Required – 1 Years
Active TN RDA (Registered Dental Assistant) License Required – 1 Years