Minneapolis, Minnesota
DCM SERVICES LLC
Description: We are having a large amount of growth and due to that have many Account Representative positions open! Come join a team of fun, dedicated, hardworking individuals and make your next move your best move!Who are we?DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We’re committed to hiring a diverse workforce to contribute to driving our organization forward. Diversity drives creativity, new ideas, innovation, and industry excellence. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.What you’ll be doing:Generate outbound calls and field incoming callsObtain necessary estate information as available and follow up with the representative regarding claim filingNotate files with estate informationNegotiate payment arrangements and follow-up on payment arrangementsSend confirmation and settlement letters as requiredRespond to all voicemail messages dailyAccurately document accounts and notate files with correct transaction codes Requirements: What’s in it for you:Competitive base wageMonthly commission and bonus opportunities available on most teamsMonday through Friday schedule that you set the week before, NO WEEKENDS!Benefits (including medical, dental, vision, life, etc) starting the 1st of the month after hire datePaid time off accrued from start dateFree foodFree workout facility at corporate officeCausal dress code where jeans are ok every day!Minimum requirements:A high school diploma, GED, or equivalentMinimum of 2 years of customer service experience or 1 year collection experienceWhat makes a great Account Representative: A competitive nature and a team spirit with empathetic customer service over the phone. Comfortable working on multiple computer systems at one time and have one (1) year experience in collections or 2 years in Customer Service. All offers of employment are contingent upon successful completion of a criminal background check and drug screening.We’re accessible by three metro transit stations on 494. DCMS is An Equal Opportunity Employer & Veteran FriendlyPI9394acf217e8-0893