Bryant, Arkansas
First Convenience Bank
Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service
Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document.
Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives
Participate in community associations and events for Bank promotion
Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required
Assist tellers in locating cash discrepancies and informing the proper personnel
Handle special or escalated customer concerns
Provide bank services to a diverse customer base, including a large Spanish speaking population
Accountable for career development of staff including support, guidance, direction and training
Maintain communication between branch/center and upper management
Responsible for timely monthly reports
Ensure branch compliance with all operational procedures and abide by applicable banking regulations
Other duties as assigned
Physical Requirements:
Required to stand or walk for extended periods of time dependent upon branch location
Operate a computer and other office machinery
Ability to lift up to 25 lbs
FCBI is an equal opportunity employer.
Requirements High School diploma or equivalency
At least 18 years of age
Minimum of one year management/supervisory experience
Strong sales skills with the ability to effectively develop business
Proven ability to establish and maintain sound relationships with existing and potential customers
Proven success motivating a sales force
Excellent communication skills, leadership and organizational skills
Extensive cash handling experience
Experience working in a high volume, fast paced environment
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment
Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
Preferred:
Four-year college degree in business/management or related degree
Banking industry experience
Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.