IDEA Public Schools
Position at IDEA Public Schools
About IDEA Public Schools :
At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years – that’s 3 times the national rate for students in our communities!
IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA’s co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 65,000 students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions an d new launches in Tampa Bay , FL (2021) , and Jacksonville, FL (2022) !
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
To learn more about IDEA, check out this video .
About Permian Basin
Permian Basin is a large region encompassing the majority of West Texas. When you think of the Permian Basin, think oil country, Friday Night Lights, sunny days, and gorgeous sunsets. The two major cities that IDEA Public Schools will serve are Midland and Odessa, located about 15 miles from each other and situated almost exactly halfway between El Paso and Fort Worth.
Though only 17% of residents have a college degree, the community is eager to innovate, partner, and transform the education system for the next generation of scholars. IDEA Public Schools is proud to launch in Permian Basin as a high-quality education opportunity for families, with a commitment to serve over 10,000 students at scale by launching 14 schools across Midland and Odessa.
Role Mission: Campus Technician will facilitate Technology Operations requests and initiatives at their assigned locations. They act as technology liaison from the Technology Operations department to the campus staff by providing technical support and expertise on site. The focus is to concentrate on the support and maintenance of the technology equipment, assist with campus issues and work on district technology projects and campus initiatives including trainings, registration, lab setups, inventory and staff computer deployment. Campus Technicians offer expertise, solutions, and technology advice to campus partners and work hand in hand with Assistant Principals of Operations to support instruction through highly-functional campus technology.
What You’ll Do – Accountabilities :
95% of HelpDesk tickets are completed within 48 hours, with 40% complete remotely
90% customer satisfaction on Zendesk tickets ( S urveys)
100% of schools are safe and operational one week before FDOS
Proficient rating on Information Security & Data Privacy Rubric by January 1st and through the LDOS
100% of Campus Operating Projects completed on time based on Campus Playbook
We look for Team and Family who embody the followingvaluesand characteristics:
What You Bring — Competencies:
Knowledge and Skills:
What We Offer
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, com-muter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
To Apply :
Please submit your application online through Jobvite . It’s in your best interest to apply as soon as possible. It is recommended that you include a cover letter in your application addressing why you are interested in IDEA and how your experience has prepared you for this position.
IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization’s compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at .