Content Editor

Boston, Massachusetts
Fidelity TalentSource LLC

Educational Content Editor Brokerage (crypto coverage + brokerage)

The Role
Are you a writer with a passion for helping others make informed financial decisions? Join a team of writers who are developing learning experiences and content to help our clients make informed financial decisions whether they’re new to trading, exploring crypto, or looking for more advanced investing strategies like margin and options.
In this role, you’ll use your content, education, and business experience to simplify complex ideas and deliver compelling and easy to understand articles, video scripts, and other content to help ensure our clients are making smart investment decisions and to attract prospective new investors and traders to Fidelity.

The Expertise and Skills You Bring

• Bachelor’s degree
• Deep experience in online writing and/or editing
• Strong familiarity with multiple content formats, such as long-form articles, videos, short-form social posts, infographics, newsletters, and events
• Proven understanding of instructional design, curriculum development processes, strategies, delivery, and evaluation methods
• Experience in the financial services industry preferred, including comfort and familiarity with topics such as crypto and options
• Ability to perform project scoping, needs analysis and supporting design scope documents
• Distilling sophisticated concepts to find ways to make them more accessible
• Proficient in crafting content that follows brand standards, optimized for search, shareable on social media, data-driven and ready for mobile
• Creating and maintaining strong business relationships, building trust, and advocating for collaboration
• Interpreting data, generating insights, and recommending optimizations/new strategies
• Curious about industry trends and what competitors are doing to provide well-informed recommendations

The Team

We have a passion for putting customers first and crafting content that is simple and engaging with the goal of helping our customers make informed financial decisions and build confidence while doing so. We are responsible for:

• Driving the educational strategy, content creation, and standard methodologies in instructional design that are important to helping clients feel informed and educated.
• Selecting appropriate online delivery formats and methods based on content, audience, and business needs.
• Being familiar with how educational content is used throughout a large ecosystem to engage users and support products and services.
• Understanding customer needs and can identify barriers/knowledge gaps along with learning solutions to close the gap.
• Making progress in environments where there are many guardrails (such as legal, compliance, and/or brand).

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit .

Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.