We are seeking a Encompass Administrator to join our team and oversee the day-to-day administration of the Encompass Loan Origination System. This is a hands-on role that requires a high level of technical expertise. The person in this position is responsible for a broad range of tasks, which may include administering, customization, and configuration of the Encompass System.
What You Will Be Doing
Primary Interface between Company and Encompass Loan Origination System (Elevations and Ellie Mae also any 3rd party vendor services that are tied to Encompass)
Maintain and audit user access and security and overall system management
Maintain key reporting and development standards
Internal Encompass requests within SLA
Monitor system performance and advisories
Lead the process for creating new Encompass functions/capabilities
Making recommendations on system changes and optimizations
Review business requirement documents and propose, execute, and implement solutions
Perform system analysis to determine the impact of proposed solutions
Develop, manage and maintain training documents/job aides
Design, document, configure, test, and deploy approved Change Requests and Enhancements
Create workflows, input forms, custom fields, documents, business rules
Collaborate with key stakeholders for continuous improvement.
Maintain users, roles, profiles, security settings, and loan setup settings
Review Quarterly Encompass releases and application patches and QA in the test environment prior to live
Integrate 3rd party vendors and services
Daily support of end users with questions, concerns regarding usage of the system and delivering prompt resolution to the questions and concerns
What You Need for this Position
Bachelors degree or equivalent experience
Certified Encompass Administrator preferred.
3+ years Ellie Mae Administration experience
In-depth understanding of the mortgage industry and loan origination life cycle
Proven ability to manage time, meet deadlines and prioritize
Clear, concise, and professional written and verbal communication
Strong problem-solving and analytical ability with business process and procedures
Demonstrated success in a fast-paced, high-stakes environment is required
Aptitude for maintaining professional relationships with co-workers is required
Strong organization and analytical skills, along with the ability to work well under pressure
Ability to manage priorities and workflow
A team player with versatility, flexibility and a willingness to work within constantly changing priorities
So, if you are a Encompass Administrator with experience, please apply today or send your resume to
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Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Brittany Wright – Executive Recruiter – CyberCoders
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
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