Snohomish County Human Services
Salary $45,160.68 – $54,921.00 Annually Location Everett, WA Job Type Full-Time Department Human Services Job Number 25 Division Human Services Housing & Community Services Closing 9/19/:59 PM Pacific
Join our Snohomish County Human Services Team!
We are hiring one full-time position in our Energy Assistance Program in the Housing & Community Services Division.
Are you interested in working from home during COVID? We are looking for a candidate who is able to work effectively with a hybrid schedule. The candidate must have a private working space with high speed internet for this position. The candidate that is hired will be provided with office equipment and supplies to work from home 3 days per week until we fully re-open the office for one on one interactions with the public.
This position will work 100% with the Energy Assistance program only. Please apply if you are a dynamic individual with excellent math skills, ability to accurately review and calculate various income sources, able to work in a rewarding and fast-paced environment, willing to communicate by phone, through SKYPE, ZOOM, MS Teams and email with staff and a very diverse population including low-income, disable, seniors, persons with limited English and Veterans. This individual must have the ability to redirect communications professionally and effectively when encountering disgruntled customers and be able to consistently retain program-related information as expected for this position. A Math and Skills Assessment shall be conducted as part of the hiring process.
NOTE: Any references to the Weatherization position or acquiring certifications in this notice is not applicable to this recruitment.
Human Services Department mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.
The Human Services Department incudes 230 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and it a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.
To perform technical and clerical duties in support of the County Energy Assistance and Weatherization Programs. Maintains, prepares and processes documents and records requiring a considerable in-depth knowledge of legal and/or regulatory requirements, proper format and content.
STATEMENT OF ESSENTIAL DUTIES
Two (2) years of experience in Energy Assistance or Weatherization programs performing a variety of client intake, program eligibility and interviewing experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities PROVIDED that at least one year of experience is in determining eligibility for an income based grant funded program with preference given to the Low Income Home Energy Assistance Program (L.I.H.E.A.P.).
Must have at least one year experience working in grant funded programs with preference given to experience in the Low Income Home Energy Assistance Program (L.I.H.E.A.P.), the Department of Energy, Bonneville Power Administration. The Weatherization Assistance Program, the Puget Sound Energy Low Income Weatherization Program, the Matchmaker Program or Health and Human Services programs. Must pass job related tests.
KNOWLEDGE AND ABILITIES
Employees receive limited supervision from a Human Services Specialist III or administrator as assigned. objectives, priorities and deadlines are established by the supervisor. Employees plan and carry out successive steps and resolve problems in accordance with instructions, policies and accepted practices.
The work is performed in the usual office environment. Occasional field work may be required when assisting clients.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.