is a homeowner’s best friend: your own personal home manager and service team for repairs, maintenance, enhancements and much more. No longer do busy homeowners need to stress about finding one-off fixes and managing work: we do all of that on their behalf. We are committed to taking exceptional care of our clients, their properties, our community, and most importantly, our team members.
One of the key roles are our home evaluation experts. These team members are broadly versed in all of the systems of the modern home – think home inspectors, past GC’s, super handy-persons. They go on-site with our members to document the property, the systems, and deferred maintenance issues. But beyond these basics, it’s about what is holding them back from being in a home they love, what’s working and what’s not – it’s equal parts technical knowledge and relationship-building.
Our membership is growing fast, and we need to add more of these team members for part-time work in both the DC and Philadelphia metro areas. Schedules are flexible, and career opportunities are available.
We are fanatical about customer service and building a terrific place to work. We’re eager to meet highly talented candidates who want to make a difference in our members’ lives, who want to be valued in doing valuable work, and who want to be part of expanding our company culture. Our team is our greatest resource and we do everything we can to take great care of them, the same way we do our customers’ homes.
Salary: $50-60 per hour
Work Hours: Part-time as needed Monday to Friday 8:30 – 5:30 (option to negotiate schedule)
85 – 90% in the field
Requirements: Legally authorized to work in the US, Proof of Covid vaccine or approved testing protocol
Are you excited? Then please read on for more details
Work Description + Responsibilities
We want and need amazing customer experiences. So what is success in this role?
Client People Skills: Technical knowledge is the baseline, but as a great candidate you would have strong communication skills (verbal and written), easy-going confidence, and the ability to build rapport. The ability to “read the room” is key, so EQ is a must.
Contracting Specialization: Many great candidates are past/current home inspectors or general contractors, but the fundamental need is a broad-based understanding of residential housing. Having a wide breadth of experience in the trades gives our evaluation experts the ability to speak generally and confidently about the many parts of a home. For actual home inspectors, the challenge is often limiting the traditional home inspection scope significantly: this isn’t designed to be a 100 page risk assessment, but a practical assessment of the property as an on-going home
A Perfect Flight Route for Birdwatch: As we always say in interviews, this team is great. Servant leadership from the top along with an empathetic group of technicians (while the work is always challenging) keeps everyone motivated to be their best selves.
Examples of a successful Home Evaluation specialist would include
Qualifications Education and Experience
Required Knowledge, Skills and Abilities