Manager, Payroll – Remote

CSAA Insurance Group

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life’s uncertainties, and we’re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Payroll Manager. Join us and support CSAA IG in achieving our goals!

Your Role: You will be responsible for the supervision of the team supporting all aspects of employee payroll, and ensuring pay is processed on time, accurately and in compliance with government regulations.

Your work:

• Establishes departmental goals and objectives that are strategically aligned with division’s overall vision and direction.

• Establishes department performance standards and measures and ensures performance is achieved and maintained.

• Manages departmental workload and costs to achieve efficient operations.

• Develops policies and procedures related to payroll and ensures continuous process improvement objectives are achieved within the department to continually reduce operating expenses.

• Manages operation and administration of the payroll department, ensuring timely and accurate payment of salaries and wages. Ensures Payroll is in compliance with Wage and Hour laws

• Managerial responsibility, including performance plans/evaluations and delegated authority to hire, promote, discipline, terminate and recommend salary increases/actions for staff and supervisory employees.

• Trains and educates staff members, employees and managers throughout the company as it relates to payroll processing.

• Responds to, investigates and ensures appropriate resolution of questions/complaints from employees, pensioners or other sources regarding payroll-related issues.

• Investigates the root-cause of errors and implements action plans to alleviate the problem from reoccurring.

• Develops quality controls to ensure satisfactory results, thus growing employee happiness.

Required Experience, Education and Skills

• Professional and supervisory experience in an accounting-related and/or business field (10-12 years preferred).

• Minimum of 7 years supervisory experience in Payroll Operations in a mulit-state environment with various pay groups

• Certified Payroll Professional

• BS/BA in Business or Accounting

• Detailed knowledge of legislation related to payroll, including wage and hour laws, tax laws and labor laws.

• Possesses knowledge of all facets of the payroll operations to provide leadership and mentorship to all employees in the Payroll Department and recommend process improvement opportunities.

• Knowledgeable of accounting procedures and concepts, including required interface between payroll and general ledger and other sources.

• Knowledge of and ability to answer questions regarding information systems used in Payroll Department.

What would make us excited about you?

• Thorough knowledge of legislation related to payroll, including wage and hour laws, tax laws and labor laws.

• Possesses knowledge of all facets of the payroll operations to provide leadership and guidance to all employees in the Payroll Department and recommend process improvement opportunities.

• Builds a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and encouraging trust to encourage and empower team members and colleagues

• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)

• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)

• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture

• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area

• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings

• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact .

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $109,000 -$121,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $98,000 – $145,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Must have authorization to work indefinitely in the US.

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