Health One Alliance, LLC
The Medical Management Representative supports clinical team and serves as a proactive resource for members related to case management and utilization management.
Duties and responsibilities
Ethics – Honest, accountable, maintains confidentiality.
Reliability – The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
Sense of Urgency – Meets deadlines, establishes appropriate priority, gets the job done in a timely manner.
Customer Service – Works will with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Communication skills – Possesses effective communication skills: oral, written, listening.
Computer Skills – Skilled with computers, takes advantage of new technology, learns new tools quickly, uses technology to enhance job performance.
Conflict management – Good listener, committed to finding solution to problems, works well with difficult people.
Cooperation – Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and materials.
Initiative– Takes action, seeks new opportunities, strives to see projects to completion
Job knowledge – Knowledge of products, policies and procedures; OR knowledge of techniques, skills, equipment, procedures, and materials
Physical, Mental, Environmental & Working Conditions
Moderate amount of walking, sitting, and writing. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day events in the execution of job duties. Needs flexibility and adaptability to change. Candidate must be self-disciplined and a self-starter and able to work independently with a flexible work schedule. Must be able to drive a vehicle and daytime/overnight travel as required.
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