Note: Trinity and current IHA staff are not sign-on bonus eligible.
Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff. Greets, instructs and assists customers in obtaining needed services within the office and IHA. Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services.
EDUCATION: High School Diploma or GED; course work in insurance/billing, medical practice education or seminars are all preferred.
MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.
ESSENTIAL JOB FUNCTIONS:
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