Hancock Regional Hospital
Title Medical Receptionist (571) About the Organization The Hancock Physician Network is a group of experienced physicians specializing in internal medicine, family practice, OB/GYN, pediatrics, pulmonary medicine, and behavioral health. We provide the highest-quality care-with kindness and professionalism-to the patients and families we serve.
Our Mission is to improve the health of patients and families in the communities we serve with respect, integrity, and clinical excellence. Category HIM Greenfield – 7086 Description
Position Purpose: Serves as a main point of contact for patients both in person when they arrive and by phone. Communicates with patients or patients representative
in a warm friendly manner to obtain information needed for scheduling and registration. Ensures that all demographic and related information is collected from patient and entered timely and accurately into the EMR. Schedules patient appointments with various providers and service lines accurately and in accordance with the practices policies and procedures. Answers phone calls and ensures patients needs are addressed in the appropriate manner. Interacts with all other staff of the practice to ensure patients needs are met in the most effective and efficient manner. Is actively involved in ensuring the efficiency of day to day patient flow. Performs check in and check out procedures and collects monies that are due and owing from patients.
The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.
Required Experience: Knowledge of Medical office practices, procedures and equipment. Knowledge and experience with office equipment, multifunction copiers and phone systems. Customer service experience and ability to work in a fast-paced high stress environment. Excellent communication skills, spelling and grammar. Attention to detail. Good keyboarding skills. Prefer one plus years of experience in a healthcare setting.
Required Education: High School Diploma or GED required
Required License: None
Full-Time/Part-Time Full-Time Shift Days Sign-On Bonus Position Medical Receptionist (571) Number of Openings 1 Exempt/Non-Exempt Non-Exempt Open Date 6/3/2021 Location Hancock Internal Medicine – Greenfield EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
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