Office Manager

North Andover, Massachusetts
iHire
Job Description

The Opportunity…

We are seeking an enthusiastic, well-spoken, detail oriented candidate to join our front desk team. Must be able to multi-task and prioritize daily tasks where the patient experience is of the highest concern.

The candidate should have the ability to explain to patients their proposed treatment, fees, insurance coverage, patient costs and financial arrangements. Must be professional, organized, and comfortable in a growing practice environment.

Essential Role Objectives…

• Greet and serve patients as they arrive and check out
• Review treatment plans and presentations
• Patient scheduling
• Assist with incoming patient phone calls
• Provide the Dentist with administrative and practical support as needed
• Manage and follow internal office protocols and procedures to ensure office efficiency
• Care as much about our patients as we do

Position Requirements…

• At least 2 years of dental office experience required
• Experience with dental software preferred – training is available
• Trustworthy and dependable
• Comfortable presenting large treatment plans
• Excellent technical skills – software and hardware
• Working knowledge of dental billing and insurance protocols
• Excellent customer service and communications skills
• Ability to multi-task efficiently, detail-oriented, open to learning and continuous improvement

What We Offer….

• Salary plus incentive bonus
• Opportunity to work with an Award Winning Practice
• Growth potential and ongoing professional development
• Opportunities for advancement

Job Types: Full-time, Part-time

Years Experience: 3 – 5 years
Salary: $20 – $30 Hourly
Bonus/Commission: Yes