Part-Time Agent Services Coordinator

Glen Allen, Virginia
Long & Foster Real Estate, Inc

Join the Long & Foster Family

As the nation’s No. 1 independent brand (by sales volume), Long & Foster has guided people home since 1968. We’re a full-service brokerage firm, offering residential and commercial real estate, mortgage, settlement, insurance, property management, corporate relocation and vacation rental services.

Our family includes more than 1,800 marketing, technology, finance, administrative, sales and management professionals, serving Long & Foster clients from North Carolina to New Jersey. We are united by a passion for guiding clients in their search for home. We are driven by a common set of values–integrity, honesty and service. And, together, we collaborate on custom solutions for our customers, agents and industry.

PART-TIME AGENT SERVICES COORDINATOR (25 hours per week; 9 AM – 2 PM or 10 AM – 3 PM)

Seeking a customer service focused candidate to support a variety of administrative functions within a real estate brokerage office.

KEY AREAS OF RESPONSIBILITY:

Agent Services Coordinator provides daily support for the agents in a variety of roles and tasks as needed.

• Greet clients, answer the telephone, and make follow-up calls
• Set up showings and add them to the showing desk for feedback
• Schedule meetings/events
• Get Mail: Handle FEDX and UPS packages going out and coming in
• Order supplies for office to include: office supplies, signs and kitchen supplies
• Management of Copiers & Printers – Ensure that copiers & printer have paper in them
• Management of Wall Computer Monitors
• Management of Fax Machine
• Check in morning to see if anything has come over & contact agent
• Assist agents with Real Estate tasks to include:
  • Property research using Sales Genie
  • Prepare mailers, flyers, newsletters, etc. to send out
  • Other: If situations arise with electrical, phones, copers, printers, call for service and handle.
• Our staff covers for each other during vacation, absences, and lunch breaks, to ensure the phones are answered during working hours

REQUIRED SKILLS:

• Excellent oral and written communication skills
• Proficient in Microsoft office products (Word, Excel, Publisher & Power Point)
• Experience with graphics program preferred (ie: Canva or similar programs)
• Creative writing and editing skills
• Detail oriented
• Ability to work in fast paced environment
• Proficient in using social media platforms
• High school diploma or equivalent combination of training and experience