Patient Services-Intake Coordinator-New Grads & Experienced Professionals Welcome!

Charlotte, North Carolina
Child & Family Development
Job Description Job Description

Child & Family Development is seeking a full-time Patient Services Intake Coordinator to join our growing pediatric therapy and testing practice serving families throughout the Charlotte area.

This position is ideal for someone who enjoys helping people, staying organized in a fast-paced environment, and providing excellent customer service. You will be the first point of contact for many families and play an important role in creating a positive experience for children receiving therapy and testing services.

Why Join Child & Family Development?

Competitive pay with bonus opportunities

Comprehensive benefits package

Opportunities for career growth and advancement

Supportive team-oriented culture

Work-life balance focused environment

Meaningful work helping children and families succeed

What You’ll Do

• Welcome and assist families visiting our offices
• Schedule appointments and manage calendars
• Register new patients and maintain accurate records
• Verify insurance benefits and assist with referrals
• Collect patient payments
• Answer phones and respond to family questions
• Coordinate with therapists, psychologists, and counselors
• Utilize multiple software systems to support daily operations

What We’re Looking For

• Strong customer service and communication skills
• Ability to multitask in a busy healthcare environment
• Strong attention to detail and organizational skills
• Problem-solving mindset and willingness to take initiative
• Ability to work independently while collaborating with a team
• Flexibility and adaptability to new ways of doing things

Preferred Qualifications

• Medical office experience preferred
• Associate’s or Bachelor’s degree preferred
• Experience with scheduling, insurance verification, or patient registration preferred

At Child & Family Development, you’ll be part of a team dedicated to helping children reach their full potential while building a rewarding career of your own.