About the role: The Sales Engineer (SE) is responsible for providing all the necessary pre – sales engineering support to design and price technology product solutions for wholesale business customers. The (SE) will impact the Carrier sales organization in an effort to drive new high margin custom applications and drive new revenue and maintain existing revenue. In addition, this role serves as the gateway for market intelligence on changing customer requirements for new technology and products. This position works in conjunction with Centralized Engineering, Network Engineering and Planning organizations, and Product Development to deliver Frontier products and services seamlessly to our customer base. The (SE) is often a key contributor to the overall value proposition presented to the customer. What you’ll do: Through a strong team effort, the (SE) will contribute to total company revenues by being knowledgeable on all Ethernet product offerings, sales experience and the capacity to assess applications and develop the most appropriate solution. The (SE) aides in the presentation of the solution in a credible manner that helps close the opportunity. The (SE) will interface across the company with the regional national carrier sales managers. This role’s success is measured and compensated through a team approach. They are measured on the success of the Carrier sales team to meet or exceed quotes and net incremental revenue growth. In addition, they are measured on meeting overall customer request dates and ensuring that the proper applications and products are executed in a timely fashion. Also, it is expected to drive customer satisfaction and revenue growth. Specific responsibilities include: Provide pre-sale engineering support. To craft custom network solutions to the desktop focused on application selling to drive new revenue objectives in a consultative sales team approach. Provide pricing components that make up the network solution. Provide post-sale project management support to the sales team and customer base for delivery of products and integrated services solutions. Work closely with customers, vendors, operations and engineering departments on implementation and coordination issues. Assist in training initiatives as required on new technologies, processes and company procedures that affect service delivery groups within Frontier. Customer presentations of designed solutions. Stay current on all existing and new products. Assist product marketing with new product development and rollout. What you’ll need: The (SE) must have a minimum of 5+ years’ experience in voice/data/video communication services and 5+ years of engineering / technical account management. Have a working knowledge of the following technology which includes but is not limited: Metro-Ethernet Dedicated Internet Working knowledge of MetroEthernet Standards service types: E-Line, E-LAN topologies In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, Y173, and RFC 2544. Broad knowledge of Ethernet Basic Principles. Position requires detailed organization to detail and be highly motivated with and handling multiple projects simultaneously. Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF, UNIX Demonstrated track record of interfacing with customers and other telecom providers. Candidate should be 100% professional and capable of effectively communicating (written and verbal) complex issues to audiences with various skill level, organizational skills, and computer skills particularly around Microsoft Office products. Bachelor’s Degree in Engineering, IT, and/or equivalent work experience is desirable with a minimum of 5 years of experience in Ethernet networking (Routers, Switches). What we offer: Competitive Salaries Full Medical, Dental, Vision for you and your family Paid Time Off 401k – Full-time and part-time regular employees’ eligibility Short- and Long-Term Disability Life Insurance included with your Frontier employment with an opportunity to add more! We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. #LI-Remote #LI-YS1
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.