The Senior Director of Home Dialysis Operations is responsible for operational oversight and administration of home dialysis services within a specified Market Area. Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at
The Senior Director of Home Operations is responsible to the Regional Vice President for operational oversight and administration of home dialysis services within a specified Market Service Area (MSA). The Operations Senior Director is a member of the home dialysis team and leads and supports both the strategic and quality plans for a specific MSA of operations.
The Senior Director of Home Operations provides supervision, mentoring and coaching to Center Managers within the MSA in all areas of responsibilities especially in quality and home operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Senior Director of Home Operations works collaboratively with the Medical Director(s) and Center Manager of each center to resolve issues and improve the overall performance of center. The Senior Director of Home Operations provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience.
The Senior Director of Home Operations maintains a strong working relationship with physicians, medical practices and payers within their business area. The Senior Director of Operations works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team.
The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing.
The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite’s I-CARE Standards. Employees must abide by all Satellite’s standards of patient care, patient’s rights and ethical treatment, and adhere to safety and quality programs.
Market Service Area and Dialysis Center Leadership
Customer Service/Patient Experience
Business Area Relationships
Physician/ Payer Relationships