Chandler, Arizona
Experian
Job Description
We are looking for open-minded, highly motivated, and infectiously positive people to help us build an awesome new product for the insurance market in the US. We are an open, diverse and collaborative team working across multiple locations on two continents.
Your day will consist of connecting with our customers to resolve their questions, meet their needs and ultimately guide them through the Auto and Home Insurance comparison and switching process. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Ultimately, you will help build and maintain our reputation as a company that offers top-notch customer service during the insurance purchase and switching process.
Efficiently sell P&C personal insurance policies via phone, email, text and chat
Analyze customers insurance needs based on their current insurance coverage
Clearly explain insurance proposals to customers leveraging a consultative and empathetic approach
Identify up-sell and cross-sell opportunities via gaps in coverage
Work effectively in a collaborative team environment
The working hours for this role are 9:00AM – 6:00PM PST, including rotating weekends and some holidays.