Service Sales Manager – All TN Locations

Lebanon, Tennessee
Rackley Roofing
Description:

Full-Service Industrial & Commercial Roofing

Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.

Responsibilities

To oversee and provide leadership to the Sales Department for it to meet the goals set by the company.

• Work with Company Sales Department to achieve company revenue, expense, and profit goals.
• Team with Company Sales Department to manage and recruit clients.
• Attend pre-bid meetings and job walks as needed.
• Follow RRCI policies, processes, and disciplines (Co manuals, Handbook)
• Collaborate with RRCI employees to meet and exceed industry standards and processes.
• Responsible for training Sales Department employees on company policies, their job responsibilities, and inter-department communication and continuity. Work closely with the Service and Production Departments to ensure this continuity.
• Responsible for overseeing all aspects of the Sales Department and ensuring sales and revenue goals are met.
• Continually seek to improve the processes and the people within the Sales Department.
• Build, maintain, and manage the sales team and customer relations.
• Travel with Sales team members on customer and/or prospect visits as needed.
• Review and manage sales team activity in Dataforma, Microsoft Office, and other software.
• Ensure all Sales Department personnel are properly managing the customers.
• Review all contracts, subcontract agreements, and change orders for signature with Officers.
• Investigate and resolve customer disputes or complaints.
• Manage personnel in a learning environment to promote personal and professional growth within the ranks.
• Special projects, including Website management, Marketing materials, Dataforma support, Travel arrangements.

Measurement of Performance

• Manager needs to perform duties and be held accountable as Sales Manager to the team Sales Goals and projections.
• Manage employees to RRCI policies, processes, and disciplines (Co. manuals).
• Meet or exceed RRCI revenue, expense, and profit budgets.
• More productivity and less stress from employees.
• Better Customer Experience.

PM21

Requirements:

• Some College Education and/or 5+ years of Sales Manager experience required
• Proficient in Microsoft Office
• Proficient with Blueprint reading
• Strong Math and Writing Skills
• Strong Negotiation Skills
• Able to climb stairs and ladders
• Maintain balance at heights
• Lift heavy objects up to 50 lbs.
• Stoop, bend and work on knees, crawl
• Verbally communicate and understand objectives
• Work with extreme weather conditions
• Comfortable with hand and power tools
• Follow all safety procedures
• Keep sites clean and free from hazards
• Adhere to all quality processes

Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:

• Medical, Dental, Vision
• Life Insurance
• Cancer, Accident, Short Term Disability
• Vacation and Holidays
• 401K

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