On Call Event Staff

Napa, California
Stag’s Leap Wine Cellars
Job Description Job Description Description:

Why Join Stag’s Leap Wine Cellars?

Join one of Napa Valley’s most iconic wineries and become part of a team dedicated to creating extraordinary guest experiences. As an On-Call Event Staff member, you’ll have the opportunity to work exclusive winery events, collaborate with passionate hospitality professionals, and represent one of the world’s most celebrated wine brands.

What We’re Looking For:

• Successful candidates demonstrate:
• A passion for hospitality and guest service
• Strong communication and interpersonal skills
• Professionalism and attention to detail
• Flexibility and adaptability
• Teamwork and collaboration
• Positive attitude and initiative
• Dependability and accountability

Position Summary

Stag’s Leap Wine Cellars is seeking enthusiastic, hospitality-driven On-Call Event Staff to support the execution of exceptional winery events and luxury guest experiences. This role assists with private events, wine club celebrations, corporate functions, trade events, VIP experiences, and internal employee events at both Stag’s Leap Wine Cellars and Antinori Napa Valley.As a member of our Special Events team, you will serve as a brand ambassador by delivering outstanding customer service, supporting event operations, and creating memorable experiences that reflect our commitment to excellence and world-class hospitality.

Classification: Non-Exempt/Hourly

Compensation: $30-35 per hour/DOE

Essential Responsibilities:

• Assist with the setup, execution, and breakdown of winery events.
• Welcome and engage guests in a warm, professional, and courteous manner.
• Provide exceptional hospitality throughout each event while representing the Stag’s Leap Wine Cellars brand.
• Assist with the service of wine and food in accordance with responsible beverage service standards.
• Conduct winery tours and wine tastings, as assigned.
• Coordinate with event managers, caterers, vendors, and hospitality partners to ensure seamless event execution.
• Maintain cleanliness and organization of event spaces before, during, and after events.
• Perform opening and closing duties as assigned.
• Follow all company policies related to safety, food handling, and responsible alcohol service.
• Support other hospitality and event-related duties as assigned.

Requirements:

Required

• High school diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Strong verbal communication skills with the ability to interact professionally with guests and team members.
• Ability to multitask and remain organized in a fast-paced environment.
• Professional appearance and positive attitude.
• Reliable attendance and punctuality.
• Ability to work independently and collaboratively within a team.

Preferred

• One (1) year or more of hospitality, winery, restaurant, hotel, catering, or event experience.
• Experience working in luxury hospitality or guest services.
• Wine knowledge or a willingness to learn.
• Responsible Beverage Service (RBS) Certification or the ability to obtain upon hire.
• Food Handler Certification, if required.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours or more).
• Frequently bend, stoop, kneel, and reach.
• Lift and carry up to 35 pounds.
• Ability to safely navigate stairs and uneven outdoor terrain.
• Ability to perform repetitive motions associated with event setup and service.

Work Environment

• Flexible schedule required, including evenings, weekends, and holidays.
• Work is performed both indoors and outdoors in varying weather conditions.
• Position requires frequent interaction with guests, vendors, and winery staff in a fast-paced hospitality environment.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.