Operations Manager

Pasadena, Texas
Dunavant Distribution Group, LLC

Position Summary

Assuring compliance of all safety and procedural requirements in order to exceed customer expectation while maintaining profits within the operations. Directing receiving, warehousing, and distribution supervisors, supervising staff and interacting with customers.

Reporting

• Office location: 10629 Red Bluff Rd, Ste 100, Pasadena, TX 77507 Reports to: SVP and/or Director, Warehouse & Distribution HR FLSA Status: Exempt Office hours: 8am to 5pm with before and after-hours engagement, as required Wages are commensurate with education and experience.

Essential Functions, Job Duties, and Responsibilities

1. Ensures the safety of all personnel on the site by assuring compliance with QMS, Safety and site-specific policies/procedures.
2. Assures operational compliance with OSHA and DOT regulations.
3. Establishes and monitors security procedures and protocols.
4. Provides on-going safety instruction to personnel as needed.
5. Reports all work-related injuries to upper management.
6. Ensures profitability of the particular facility by matching appropriate staffing levels and equipment to level of work required in the most cost-effective methods.
7. Utilizes maximum space allocation and overseeing the proper handling of the inventory.
8. Protect Management for new building start up.
9. Maintains building and equipment ensuring preventable repairs to property and equipment are completed on schedule.
10. Recognizes new business opportunities with current customers.
11. Monitors external vendors while on site.
12. Attends training workshops on OSHA and DOT procedures.
13. Reviews updates regarding changes in OSHA, DOT, IMDG, IATA requirements and information set regarding employment law.
14. Assists on short notice as required to meet all customer requirements.
15. Participates or leads on-site customer walk-through, inventory counts, or other customer needs as identified.
16. Schedules and assigns employees and follows up on work results.
17. Coaches, counsels, and disciplines employees.
18. Approves time.
19. Back up for this position is SVP Dunavant Distribution and Director-Warehousing & Distribution.

Education and Experience Requirements

Associate’s degree or equivalent from two-year college or technical school; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.

Minimum Skills, Knowledge, and Ability Requirements

1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
2. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
3. Ability to apply concepts of basic algebra and geometry.
4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
5. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
6. Strong decision-making skills
7. Ability to communicate effectively both orally and in writing
8. Ability to resolve customer/employee issues quickly and creatively in order to improve customer/employee satisfaction
9. Familiarity with Company services, office organization, and trucking operations
10. Strong organizational skills; attention to detail
11. Good computer skills: Microsoft Word, Excel, TMW

Work Conditions, Physical and/or Mental Requirements

• Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.
• Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.
• 50% or more time is spent looking directly at a computer.
• Employee is frequently required to stand, walk (or otherwise be mobile).
• Employee is frequently required to lift and carry a minimum of 40 pounds.
• Ability to deal with stressful situations as they arise.

Duties are performed in both an office environment and warehouse environment. Minimal physical effort is required. Lifting and carrying requirements of up to 40 pounds. Occasional or frequent ability to move boxes from one location to another. These physical and/or mental requirements are not exhaustive, and additional job-related requirements may be added by the Company on an as-needed basis. Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position.

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