Security Manager

Tulsa, Oklahoma
918 Security LLC
Description:

This is an in-house/proprietary position that is eligible for benefits and paid time off. The ultimate parent organization of 918 Security, LLC is the George Kaiser Family Foundation (GKFF).

The Security Manager will organize and oversee Security Operations for 918 Security, LLC at Gathering Place. In this role, you will serve as the principal expert and advisor on all matters relating to the security of guests and team members, as well as all company property and assets. This role requires collaboration with not only 918 Security leadership, but with law enforcement, fire department, and both city and neighborhood community teams as well.

Requirements:

Essential Functions (Including, but not limited to):

• Conduct all activities in alignment with principles and integrity of 918 Security/GKFF.
• Responsible for day-to-day supervision of the Security Team to include developing, coordinating, and implementing all security initiatives, strategies and processes.
• Execute plans through engaged leadership within a dynamically changing environment, including the flexible deployment of resources based on both routine and evolving operational priorities and emergency situations.
• Establish key performance goals for measuring efficiencies and effectiveness of department standard operating procedures.
• Continuously improve operational execution through attention to detail and adherence to department operating standards.
• Engage with peers and others to advance all department and organizational objectives broadly.
• Conduct periodic audits of security operations to ensure these goals are met with a continuous focus on safety, quality and guest service.
• Responsible for effectively dealing with internal and external guests, some of whom will require levels of patience, tact and diplomacy.
• Enforces health and safety measures and precautions.
• Provide ongoing team member development thru mentoring, coaching, developmental opportunities, and in-service training.
• Maintain Standard Operating Procedures and training documents to include updates from state and local requirements or statutes.
• Demonstrate the ability to maintain one’s composure while handling multiple tasks simultaneously in a high-pressure environment.
• Make conclusive, sound, high quality decisions on tactical security issues, accurately judging the urgency, response, and need for further evaluation.
• Prepare operational and situational reports for 918 Security leadership. Provide complete, timely and accurate notification and documentation of incidents.
• Maintain a positive, collaborative and productive workplace environment by quickly identifying, engaging in and resolving conflicts.
• Coordinate with state, local, and federal law enforcement agencies on all community-related law enforcement endeavors. Build and maintain superior relationships with peers, business partners and supporting law enforcement personnel.
• Maintain strict confidentiality of all internal affairs to include information pertaining to any guest, employee or business of 918 Security/GKFF.
• Participate in Manager on Duty program.
• May be assigned additional duties as necessary.

Strengths and Abilities:

• Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style while maintaining deadlines.
• Able to exhibit professional judgment and decision-making skills.
• Self-motivated, self-managing, adaptable to changing needs and taking on new tasks, and receptive to receiving constructive feedback.
• Forward thinking and creative in your approach to problem solving with the ability to identify process improvement opportunities.
• Possess excellent written and verbal skills to effectively communicate with all levels.
• Strong focus on planning and organizing workload.
• Strong interpersonal and analytical skills.
• Assertive and dedicated in identifying and resolving conflicts, issues, and concerns.
• Experienced in managing processes or projects and driving change through positive influence.
• Ability to provide a safe, secure, and inclusive environment for team members and guests.
• Must have competent understanding of department budgets.
• Delivers strong customer service, particularly in difficult situations; regularly provides appropriate recovery.
• Knowledge of security technical practices including access control, emergency preparedness, crisis management, intelligence, security technologies, surveillance or behavioral assessment.
• Builds positive relationships; works with others in a collaborative, integrated manner
• Demonstrated project management skills
• Delivers strong guest service, particularly in difficult situations; regularly provides appropriate recovery.
• Effective communicator (exceptional written and verbal skills)
• Excellence in report writing and documentation of Security related administration.
• Skill in examining processes, formulating policy, and developing and implementing new strategies and procedures.
• Demonstrated ability to apply good judgment when making decisions and lead in an emergency situation.
• Ability to use Event Management Platform.

Basic Qualifications:

• High School diploma or equivalent.
• Over Five (5+) years of leadership experience in Security, Law Enforcement, Military, Homeland Security, or comparable experience in a large scope property.
• Proficient with MS Office Programs (Word, Excel, PowerPoint) and able to adapt well to various other computer programs
• Must be able to work a flexible schedule that meets the needs of a 24/7 365-day operation, varied and long shifts including holidays, weekends and events
• Able to work outdoors in varying weather conditions.

Preferred Qualifications:

• Bachelor’s Degree or higher in Criminal Justice or similar security related field
• Knowledge of Oklahoma State Laws and Law Enforcement practices.
• First responder skills/experience
• Bilingual skills

Safety-Sensitive:

This is a safety-sensitive position. Applicants, regardless of whether they are a medical marijuana licensee, must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.

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