Selling General Manager – Louisville, KY

Louisville, Kentucky
Lifeway Mobility Holdings LLC

Position Title: Selling General Manager – Louisville, KY

Location: Louisville, KY, USA

Req. ID: 225

Join our Team and Make a Difference!

At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you’re starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference. Join our Team and Make a Difference!

At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you’re starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

General Manager – Sales Driven Leader to expand into the Louisville Market!

Launch, manage and grow a local market with your hands-on expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home.

As a Selling General Manager, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs.

Sales & Marketing Expectations:

• Achieve sales goals for number of appointments, conversation rate and total sales
  revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of work.
• With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products.

Operations Responsibilities:

• Review each sale and project to confirm quality standards of product, installation and customer satisfaction.
• Local vendor management – find and develop relationships with local and regional
  subcontractors/vendors as needed.
• Point of Escalation – respond to and resolve escalated situations with customers, systems, and processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
  confirming satisfactory completion and billing of all service requests.

Leadership Responsibilities:

• Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies.

Required Industry Experience, Skills, and Travel

• Residential Durable Medical Equipment (DME) or Home Medical Equipment (HME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.

Total Rewards:

• Base salary plus incentive = total compensation of $110,000 – $120,000 annually.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training, ongoing support, and the o

At Lifeway Mobility, we care about our employees’ well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you’ll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer

At Lifeway Mobility, we care about our employees’ well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you’ll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer

Job Details

Pay Type:
Salary

Hiring Min Rate:
60,000 USD

Hiring Max Rate:
120,000 USD

Compensation details: 00 Yearly Salary

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