Sorority House Manager (Part-Time) – Includes Accommodations – UTK NEW

Knoxville, Tennessee
Alpha Gamma Delta Property Management, LLC
Job DescriptionJob Description

About the FHC:

Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) elevates the value of Alpha Gamma Delta membership by providing safe, competitive, and attractive housing and storage facilities for the members of Alpha Gamma Delta. The FHC fulfills its mission through professional property management and prudent financial management, as well as innovative, diligent, and future-focused investments in property and property improvements. The FHC owns or leases more than 95 Alpha Gamma Delta homes, dorms, lodges, suites, and storage spaces across the United States and is committed to providing the highest quality property management support for each unique chapter served.

Job Summary:

The live-in House Manager oversees the day-to-day operations of the chapter facility on a part-time basis, which includes management of the safety and security of the chapter facility, the environmental safety of the facility, the physical facility and its grounds, the repairs and maintenance, the overall cleanliness and the basic financial matters pertaining to facility operations. Working closely with the assigned Regional Property Manager, the House Manager will abide by chapter house rules/bylaws, Fraternity, FHC and/or University policies to ensure a comfortable and safe living environment for Alpha Gamma Delta chapter members.

Duties/Responsibilities:

• Communicate via phone or video conference at least as requested for approximately 30-45 minutes with Regional Property Manager
• Respond to Regional Property Manager communication within 24 hours
• Schedule and conduct the opening and closing of the chapter house
• Schedule and conduct at least one house meeting per term
• Manage relationships with vendors
• Ensure compliance with Alpha Gamma Delta, FHC, University and/or Chapter policies, rules and regulations
• Keep up-to-date information files and records for keys, furnishings/appliances, general maintenance, residents, employees, vendors, security system, etc.
• Manage select service providers to include identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager
• Be available onsite to facilitate routine maintenance and inspections coordinated by the Regional Property Manager.
• Order and maintain adequate levels of cleaning supplies and equipment
• Walk the property daily and take notes of any issues to communicate back to the Regional Property Manager
• Inspect all safety and related devices including fire extinguishers, exit doors, smoke detector, exit lights, alarms, locks, etc. regularly
• Meet with select inspectors or maintenance technicians upon the instruction of the Regional Property Manager
• Submit timesheet every two weeks to Regional Property Manager
• Submit receipts and reimbursements as applicable
• Reconcile monthly credit card statement
• Attend House Director meetings and trainings hosted by UTK
• Other duties as assigned

Required Knowledge/Skills/Abilities:

• Must be able to read, speak, and write in fluent English
• Must pass criminal background check
• PC proficient and skills in Microsoft Office and Outlook
• Excellent oral and written communication skills
• Goal and team oriented, able to work closely with people while exhibiting a positive attitude
• Well organized – Able to work and make sound decisions under pressure and within tight deadlines

Education:

• High school Diploma or GED equivalent required;
• Degree or student enrolled in graduate program at local University preferred

Experience:

• Previous residence life, Greek-letter organization or other group-living experience preferred

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Lifts and carries up to 35lbs on a daily basis
• Climbs stairs several times per day
• Reads invoices, manuals, labels, policies, etc.
• Kneels, bends, and reaches for items often
• Stands 65% of the time while working
• May work extended hours and/or non-traditional hours (i.e. able to respond to emergencies 24/7)
• Works indoors and outdoors
• Must live on-site at the chapter facility

Competencies:

• Customer Focus – Build strong customer relationships and deliver customer-centric solutions
• Communicate Effectively – Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Situational Adaptability – Adapt approach and demeanor in real time to match the shifting demands of different situations
• Action Oriented -Takes initiative to ensure all applicable safety and FHC requirements are met
• Interpersonal Savvy – Relate openly and comfortably with diverse groups of people

Other Duties:

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Employment Opportunity Policy:

We are an equal opportunity employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.